Last updated: May 31, 2026
Executive Auto Body & Paint ("we," "us," or "our") operates the website at https://exautobody.com. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, request an estimate, or otherwise contact us.
Information We Collect
We collect information in two ways:
- Information you give us directly. When you call us, request a free estimate, book an appointment, or fill out a form, you may provide your name, phone number, email address, vehicle details, photos of your vehicle, insurance information, and a description of the work you need.
- Information collected automatically. When you visit our site, we and our service providers automatically collect technical data such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. This is done through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide estimates, schedule repairs, and communicate with you about your vehicle
- Respond to your questions, calls, and requests
- Process insurance claims and coordinate with your carrier when you ask us to
- Improve our website and understand how visitors use it
- Measure the effectiveness of our advertising
- Comply with legal obligations
Cookies & Analytics
Our website uses cookies and third-party tools to understand traffic and improve your experience. These include:
- Google Analytics & Google Tag Manager — measures site traffic and usage so we can improve the site.
- Google Ads — measures the performance of our search and display ads.
- Meta (Facebook) Pixel — measures the performance of ads we run on Facebook and Instagram.
- CallRail — tracks which marketing sources generate phone calls so we know what's working. Calls may be recorded for quality and training purposes.
Most web browsers let you refuse or delete cookies through their settings. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect how parts of the site function.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business:
- With service providers who help us operate the website, advertising, and communications (such as those listed above)
- With your insurance carrier when you ask us to handle a claim
- With parts suppliers and sublet vendors as needed to complete your repair
- When required by law, subpoena, or to protect our legal rights
Data Retention
We keep your information for as long as needed to provide our services, maintain repair and warranty records, comply with our legal and tax obligations, and resolve disputes.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:
- Know what personal information we collect about you and how we use it
- Request a copy of the personal information we hold about you
- Request that we delete your personal information, subject to legal exceptions
- Opt out of the sale of your personal information (note: we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To make a request, contact us using the details below. We will verify your identity before fulfilling your request.
Third-Party Links
Our site may link to other websites, including our estimate and booking tools and our social media pages. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
- Executive Auto Body & Paint
- 118 W Nugent St., Lancaster, CA 93534
- Phone: 661-951-6000